Help
Chat Live Help Phone Tel (RoI): 1800 22 00 66
Tel (UK): 0800 22 00 66
Tel (Int): +353 42 939 3168
Email Support
Frequently Asked Questions

Boylegames.com new games instruction guide

Check out our new games instructional guide below!

Boylegames General Terms and Conditions

Our General Terms and Conditions apply to all bonuses.

All players must be over the age of 18 and playing from a location where online gaming is considered legal.

By accepting any bonus at Boylegames you agree to be contacted by email in relation to the bonus. This includes but not limited to; completion of the wagering requirements, bonus pre expiration mail or changes in the terms and conditions of the bonus.

Should you be unclear about any point relating to a specific promotion it is your responsibility to contact the support team and gain a full understanding before taking part in the promotion.

Boylegames may cancel, terminate, modify or suspend any promotion or their Terms & Conditions at any point, without prior notice and for any reason. Such amendments will become effective immediately upon being posted in the relevant Terms & Conditions sections of the Boylegames website.

Boylegames reserves the right to review the transactions & play patterns of all players. If, once a review has been completed, it appears that the player is participating in any strategies that Boylegames deem to be abusive; Boylegames reserves the right to revoke any bonuses awarded along with any winnings accumulated while playing with this bonus.

In the event of any abuse of a promotional offer, Boylegames management reserve the right to prevent any members or group of members from re-entering the Games Site and/or claiming any future offers.

If a user’s account is closed, excluded or suspended before competition credits are due to be awarded, credits will not be awarded to the users account.

Boylegames management reserves the right to withdraw or amend this offer at any time.The decision of Boylegames is final.

How can I be sure the games are fair?

Boyelgames.com is licensed and regulated by the Alderney Gaming Commission.

At Boylegames we are committed to offering players the best quality service and games available on the market. To ensure fair gaming our games use a true random number generator (RNG) and are constantly tested and verified by an independent 3rd party company.

Over 20 million sample hands are taken of our games every year to ensure that each spin is totally random. Each and every spin is independent from the last so in theory if you won one of our many Jackpots you are just as likely to win another Jackpot again the very next spin. The game does not take into account your wins or losses in any previous spins, hands or games.

What is "RTP"?

The Return to Player (RTP) is the average payouts awarded by an individual game. To find out individual RTP % please see the Help section when you launch your chosen game. RTP Averages for Games on Boylegames: Slot Games : 92.9% - 98% Table Games: 95% - 98.94% Arcade Games: 91.2 %- 99.56% Sports Games: 83.26% - 97% Arcade Games: 81.86% - 97.3% Jackpot Games: 92.9% - 95.6% Bingo Games: 91.6% - 94.4%

What are your minimum computer requirements?

Personal Computers (PC):

Windows XP, Vista, 7

1GHz Processor

500MB RAM

1024x768 Screen resolution

Broadband Internet connection

Browser: Internet Explorer 7, Firefox, Google Chrome, Opera or Safari

Apple Macintosh (Mac):

Please note that due to compatibility issues with Adobe Flash software and Apple hardware, we can't guarantee the stability of our games when using an Apple Mac.

Unauthorised Account Access

If you suspect that your games account has been accessed by someone other than yourself then there are several steps you can take to check your account thoroughly. We would suggest that you firstly check your balance to ensure it has not changed.

You can also check your Transactions and Bet histories. Please go to Account Details on the top right hand corner and choose Account History tab. You can check account related information here from your Deposits and Withdrawals, All Transactions, All Bets, Open Bets, Settled Bets, Cancelled Bets, Voided Bets.

Under ALL TRANSACTIONS you can check not only the date and time of your last bet, but what gaming provider you used.

If you suspect any unauthorised access of your account at any time, please contact our 24/7 Boylegames Customer Care through our Live Support or at 1800 22 00 66 (Ire) 0800 22 00 66 (UK) or 00353 42 93 93000 (Int).

Our Cookie Policy At Boylesports, we use cookies to provide you with the easiest and fastest online experience.Find out more